Vulnerability Name:

CVE-2010-4071 (CCN-62760)

Assigned:2010-10-25
Published:2010-10-25
Updated:2011-01-24
Summary:Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.
CVSS v3 Severity:5.3 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): None
Integrity (I): Low
Availibility (A): None
CVSS v2 Severity:2.6 Low (CVSS v2 Vector: AV:N/AC:H/Au:N/C:N/I:P/A:N)
2.1 Low (Temporal CVSS v2 Vector: AV:N/AC:H/Au:N/C:N/I:P/A:N/E:H/RL:OF/RC:UR)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): High
Authentication (Au): None
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
4.3 Medium (CCN CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N)
3.6 Low (CCN Temporal CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N/E:H/RL:OF/RC:UR)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Athentication (Au): None
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
Vulnerability Type:CWE-79
Vulnerability Consequences:Gain Access
References:Source: MISC
Type: UNKNOWN
http://bugs.gentoo.org/342687

Source: MITRE
Type: CNA
CVE-2010-4071

Source: SUSE
Type: UNKNOWN
SUSE-SR:2010:024

Source: CCN
Type: OTRS Security Advisory 2010-03
AgentTicketZoom is vulnerable to XSS attacks from HTML e-mails

Source: CONFIRM
Type: Vendor Advisory
http://otrs.org/advisory/OSA-2010-03-en/

Source: CCN
Type: OTRS Web site
OTRS::Email Management::Trouble Ticket System::CVS Access

Source: CCN
Type: SA41978
OTRS AgentTicketZoom Script Insertion Vulnerability

Source: SECUNIA
Type: Vendor Advisory
41978

Source: OSVDB
Type: UNKNOWN
68882

Source: CCN
Type: OSVDB ID: 68882
OTRS AgentTicketZoom Unspecified RichText Email XSS

Source: CCN
Type: BID-44384
OTRS 'AgentTicketZoom' HTML Injection Vulnerability

Source: MISC
Type: UNKNOWN
http://www.vuxml.org/freebsd/96e776c7-e75c-11df-8f26-00151735203a.html

Source: XF
Type: UNKNOWN
otrs-agentticketzoom-xss(62760)

Source: SUSE
Type: SUSE-SR:2010:024
SUSE Security Summary Report

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.8:*:*:*:*:*:*:*

  • Configuration CCN 1:
  • cpe:/a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:2.4.8:*:*:*:*:*:*:*

  • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:org.opensuse.security:def:20104071
    V
    CVE-2010-4071
    2015-11-16
    oval:com.ubuntu.precise:def:20104071000
    V
    CVE-2010-4071 on Ubuntu 12.04 LTS (precise) - medium.
    2011-01-20
    BACK
    otrs otrs 2.4.1
    otrs otrs 2.4.2
    otrs otrs 2.4.3
    otrs otrs 2.4.4
    otrs otrs 2.4.5
    otrs otrs 2.4.6
    otrs otrs 2.4.7
    otrs otrs 2.4.8
    otrs otrs 2.4.6
    otrs otrs 2.3.4
    otrs otrs 2.3.5
    otrs otrs 2.4.7
    otrs otrs 2.4.8