Vulnerability CVE-2012-2582 - CERT Civis.Net

Vulnerability Name:

CVE-2012-2582 (CCN-77530)

Assigned:

2012-08-08

Published:

2012-08-08

Updated:

2013-03-22

Summary:

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

CVSS v3 Severity:

5.3 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N)

Exploitability Metrics:	Attack Vector (AV): Network Attack Complexity (AC): Low Privileges Required (PR): None User Interaction (UI): None
Scope:	Scope (S): Unchanged
Impact Metrics:	Confidentiality (C): None Integrity (I): Low Availibility (A): None

CVSS v2 Severity:

4.3 Medium (CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N)
3.7 Low (Temporal CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N/E:H/RL:OF/RC:C)

Exploitability Metrics:	Access Vector (AV): Network Access Complexity (AC): Medium Authentication (Au): None
Impact Metrics:	Confidentiality (C): None Integrity (I): Partial Availibility (A): None

4.3 Medium (CCN CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N)
3.7 Low (CCN Temporal CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N/E:H/RL:OF/RC:C)

Exploitability Metrics:	Access Vector (AV): Network Access Complexity (AC): Medium Athentication (Au): None
Impact Metrics:	Confidentiality (C): None Integrity (I): Partial Availibility (A): None

Vulnerability Type:

Vulnerability Consequences:

Gain Access

References:

Source: MITRE
Type: CNA
CVE-2012-2582

Source: SUSE
Type: UNKNOWN
openSUSE-SU-2012:1105

Source: CCN
Type: Open Ticket Request System Web Site
OTRS.org

Source: CCN
Type: SA50193
OTRS Email Body Script Insertion Vulnerability

Source: SECUNIA
Type: UNKNOWN
50513

Source: DEBIAN
Type: UNKNOWN
DSA-2536

Source: DEBIAN
Type: DSA-2536
otrs2 -- cross-site scripting

Source: CERT-VN
Type: Exploit, US Government Resource
VU#582879

Source: CCN
Type: OSVDB ID: 84762
OTRS HTML Email Message XSS

Source: CONFIRM
Type: Vendor Advisory
http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/

Source: CCN
Type: BID-54890
OTRS 'Body' Field HTML Injection Vulnerability

Source: XF
Type: UNKNOWN
otrs-body-xss(77530)

Source: EXPLOIT-DB
Type: EXPLOIT
Offensive Security Exploit Database [08-08-2012]

Vulnerable Configuration:

Configuration 1:

cpe:/a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:2.4.12:*:*:*:*:*:*:*

Configuration 2:

cpe:/a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.12:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.13:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.14:*:*:*:*:*:*:*

Configuration 3:

cpe:/a:otrs:otrs:3.1.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.8:*:*:*:*:*:*:*

Configuration 4:

cpe:/a:otrs:otrs_itsm:2.1.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:2.1.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:2.1.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:2.1.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:2.1.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.0.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.0.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.0.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.0.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.0.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.0.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.1.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.1.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.1.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.1.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.1.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs_itsm:3.1.5:*:*:*:*:*:*:*

Configuration CCN 1:

cpe:/a:otrs:otrs:3.1.4:*:*:*:*:*:*:*

Denotes that component is vulnerable

Oval Definitions

Definition ID	Class	Title	Last Modified
oval:org.opensuse.security:def:20122582	V	CVE-2012-2582	2022-06-30
oval:org.opensuse.security:def:113077	P	otrs-3.3.16-37.1 on GA media (Moderate)	2022-01-17
oval:org.opensuse.security:def:106514	P	Security update for apache2 (Important) (in QA)	2022-01-10
oval:org.mitre.oval:def:17986	P	DSA-2536-1 otrs2 - cross-site scripting	2014-06-23
oval:com.ubuntu.precise:def:20122582000	V	CVE-2012-2582 on Ubuntu 12.04 LTS (precise) - low.	2012-08-23
oval:com.ubuntu.trusty:def:20122582000	V	CVE-2012-2582 on Ubuntu 14.04 LTS (trusty) - low.	2012-08-23
oval:com.ubuntu.xenial:def:201225820000000	V	CVE-2012-2582 on Ubuntu 16.04 LTS (xenial) - low.	2012-08-23
oval:com.ubuntu.xenial:def:20122582000	V	CVE-2012-2582 on Ubuntu 16.04 LTS (xenial) - low.	2012-08-23