Vulnerability Name:

CVE-2014-2553 (CCN-92232)

Assigned:2014-04-01
Published:2014-04-01
Updated:2014-05-05
Summary:Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.
CVSS v3 Severity:5.3 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): None
Integrity (I): Low
Availibility (A): None
CVSS v2 Severity:3.5 Low (CVSS v2 Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N)
3.0 Low (Temporal CVSS v2 Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N/E:H/RL:OF/RC:C)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
4.3 Medium (CCN CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N)
3.7 Low (CCN Temporal CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N/E:H/RL:OF/RC:C)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Athentication (Au): None
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
Vulnerability Type:CWE-79
Vulnerability Consequences:Cross-Site Scripting
References:Source: MITRE
Type: CNA
CVE-2014-2553

Source: SUSE
Type: UNKNOWN
openSUSE-SU-2014:0561

Source: CCN
Type: SA57616
OTRS Help Desk Cross-Site Scripting and Clickjacking Vulnerabilities

Source: SECUNIA
Type: Vendor Advisory
57616

Source: CCN
Type: BID-66569
OTRS Help Desk CVE-2014-2553 Cross Site Scripting Vulnerability

Source: XF
Type: UNKNOWN
otrs-helpdesk-cve20142553-xss(92232)

Source: CONFIRM
Type: Vendor Advisory
https://www.otrs.com/security-advisory-2014-04-xss-issue

Source: CCN
Type: Security Advisory 2014-04
XSS Issue

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:3.2.0:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.1:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.2:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.3:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.4:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.5:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.6:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.7:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.8:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.9:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.10:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.11:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.12:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.13:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.14:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.2.15:*:*:*:*:*:*:*

  • Configuration 2:
  • cpe:/a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.4:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.3.5:*:*:*:*:*:*:*

  • Configuration 3:
  • cpe:/a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.9:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.10:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.11:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.13:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.14:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.15:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.16:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.17:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.18:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.19:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:3.1.20:*:*:*:*:*:*:*

  • Configuration CCN 1:
  • cpe:/a:otrs:otrs_help_desk:3.3.0:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs_help_desk:3.2.0:*:*:*:*:*:*:*

  • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:org.opensuse.security:def:20142553
    V
    CVE-2014-2553
    2022-06-30
    oval:org.opensuse.security:def:113077
    P
    otrs-3.3.16-37.1 on GA media (Moderate)
    2022-01-17
    oval:org.opensuse.security:def:106514
    P
    Security update for apache2 (Important) (in QA)
    2022-01-10
    oval:com.ubuntu.cosmic:def:201425530000000
    V
    CVE-2014-2553 on Ubuntu 18.10 (cosmic) - medium.
    2014-04-02
    oval:com.ubuntu.artful:def:20142553000
    V
    CVE-2014-2553 on Ubuntu 17.10 (artful) - medium.
    2014-04-02
    oval:com.ubuntu.trusty:def:20142553000
    V
    CVE-2014-2553 on Ubuntu 14.04 LTS (trusty) - medium.
    2014-04-02
    oval:com.ubuntu.bionic:def:201425530000000
    V
    CVE-2014-2553 on Ubuntu 18.04 LTS (bionic) - medium.
    2014-04-02
    oval:com.ubuntu.bionic:def:20142553000
    V
    CVE-2014-2553 on Ubuntu 18.04 LTS (bionic) - medium.
    2014-04-02
    oval:com.ubuntu.xenial:def:20142553000
    V
    CVE-2014-2553 on Ubuntu 16.04 LTS (xenial) - medium.
    2014-04-02
    oval:com.ubuntu.xenial:def:201425530000000
    V
    CVE-2014-2553 on Ubuntu 16.04 LTS (xenial) - medium.
    2014-04-02
    oval:com.ubuntu.cosmic:def:20142553000
    V
    CVE-2014-2553 on Ubuntu 18.10 (cosmic) - medium.
    2014-04-02
    oval:com.ubuntu.disco:def:201425530000000
    V
    CVE-2014-2553 on Ubuntu 19.04 (disco) - medium.
    2014-04-02
    oval:com.ubuntu.precise:def:20142553000
    V
    CVE-2014-2553 on Ubuntu 12.04 LTS (precise) - medium.
    2014-04-02
    BACK
    otrs otrs 3.2.0
    otrs otrs 3.2.0 beta1
    otrs otrs 3.2.0 beta2
    otrs otrs 3.2.0 beta3
    otrs otrs 3.2.0 beta4
    otrs otrs 3.2.0 beta5
    otrs otrs 3.2.0 rc1
    otrs otrs 3.2.1
    otrs otrs 3.2.2
    otrs otrs 3.2.3
    otrs otrs 3.2.4
    otrs otrs 3.2.5
    otrs otrs 3.2.6
    otrs otrs 3.2.7
    otrs otrs 3.2.8
    otrs otrs 3.2.9
    otrs otrs 3.2.10
    otrs otrs 3.2.11
    otrs otrs 3.2.12
    otrs otrs 3.2.13
    otrs otrs 3.2.14
    otrs otrs 3.2.15
    otrs otrs 3.3.0
    otrs otrs 3.3.0 beta1
    otrs otrs 3.3.0 beta2
    otrs otrs 3.3.0 beta3
    otrs otrs 3.3.0 beta4
    otrs otrs 3.3.0 beta5
    otrs otrs 3.3.0 rc1
    otrs otrs 3.3.1
    otrs otrs 3.3.2
    otrs otrs 3.3.3
    otrs otrs 3.3.4
    otrs otrs 3.3.5
    otrs otrs 3.1.0
    otrs otrs 3.1.1
    otrs otrs 3.1.2
    otrs otrs 3.1.3
    otrs otrs 3.1.4
    otrs otrs 3.1.5
    otrs otrs 3.1.6
    otrs otrs 3.1.7
    otrs otrs 3.1.8
    otrs otrs 3.1.9
    otrs otrs 3.1.10
    otrs otrs 3.1.11
    otrs otrs 3.1.13
    otrs otrs 3.1.14
    otrs otrs 3.1.15
    otrs otrs 3.1.16
    otrs otrs 3.1.17
    otrs otrs 3.1.18
    otrs otrs 3.1.19
    otrs otrs 3.1.20
    otrs otrs help desk 3.3.0
    otrs otrs help desk 3.2.0