Vulnerability CVE-2016-9139 - CERT Civis.Net

Vulnerability Name:

CVE-2016-9139 (CCN-122214)

Assigned:

2016-11-01

Published:

2016-11-01

Updated:

2017-02-18

Summary:

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.

CVSS v3 Severity:

6.1 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N)
5.3 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C)

Exploitability Metrics:	Attack Vector (AV): Network Attack Complexity (AC): Low Privileges Required (PR): None User Interaction (UI): Required
Scope:	Scope (S): Changed
Impact Metrics:	Confidentiality (C): Low Integrity (I): Low Availibility (A): None

6.1 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N)
5.3 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C)

Exploitability Metrics:	Attack Vector (AV): Network Attack Complexity (AC): Low Privileges Required (PR): None User Interaction (UI): Required
Scope:	Scope (S): Changed
Impact Metrics:	Confidentiality (C): Low Integrity (I): Low Availibility (A): None

CVSS v2 Severity:

4.3 Medium (CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N)

Exploitability Metrics:	Access Vector (AV): Network Access Complexity (AC): Medium Authentication (Au): None
Impact Metrics:	Confidentiality (C): None Integrity (I): Partial Availibility (A): None

5.5 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:P/A:N)

Exploitability Metrics:	Access Vector (AV): Network Access Complexity (AC): Low Athentication (Au): Single_Instance
Impact Metrics:	Confidentiality (C): Partial Integrity (I): Partial Availibility (A): None

Vulnerability Type:

Vulnerability Consequences:

Cross-Site Scripting

References:

Source: MITRE
Type: CNA
CVE-2016-9139

Source: BID
Type: UNKNOWN
94141

Source: CCN
Type: BID-94141
OTRS CVE-2016-9139 JavaScript Code Injection Vulnerability

Source: XF
Type: UNKNOWN
otrs-cve20169139-xss(122214)

Source: CCN
Type: OTRS Security Advisory 2016-02
Security Update for OTRS

Source: CONFIRM
Type: Vendor Advisory
https://www.otrs.com/security-advisory-2016-02-security-update-otrs/

Source: CCN
Type: WhiteSource Vulnerability Database
CVE-2016-9139

Vulnerable Configuration:

Configuration 1:

cpe:/a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.12:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.13:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.14:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.15:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.16:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.0.17:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.13:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.14:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.15:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.16:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.17:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.18:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.19:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.20:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.1.21:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.12:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.13:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.14:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.15:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.2.16:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.12:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.13:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.14:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:3.3.15:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.0:rc1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.12:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.13:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.14:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.15:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.16:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.17:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.18:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.0:beta1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.0:beta2:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.0:beta3:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.0:beta4:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.0:beta5:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.0:rc1:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.1:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.2:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.3:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.4:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.5:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.6:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.7:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.8:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.9:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.10:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.11:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.12:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.13:*:*:*:*:*:*:*

Configuration CCN 1:

cpe:/a:otrs:otrs:3.3.15:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:4.0.18:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:5.0.13:*:*:*:*:*:*:*

Denotes that component is vulnerable

Oval Definitions

Definition ID	Class	Title	Last Modified
oval:org.opensuse.security:def:20169139	V	CVE-2016-9139	2022-06-30
oval:org.opensuse.security:def:113077	P	otrs-3.3.16-37.1 on GA media (Moderate)	2022-01-17
oval:org.opensuse.security:def:106514	P	Security update for apache2 (Important) (in QA)	2022-01-10
oval:com.ubuntu.bionic:def:201691390000000	V	CVE-2016-9139 on Ubuntu 18.04 LTS (bionic) - low.	2017-02-17
oval:com.ubuntu.xenial:def:201691390000000	V	CVE-2016-9139 on Ubuntu 16.04 LTS (xenial) - low.	2017-02-17
oval:com.ubuntu.disco:def:201691390000000	V	CVE-2016-9139 on Ubuntu 19.04 (disco) - low.	2017-02-17
oval:com.ubuntu.cosmic:def:201691390000000	V	CVE-2016-9139 on Ubuntu 18.10 (cosmic) - low.	2017-02-16
oval:com.ubuntu.artful:def:20169139000	V	CVE-2016-9139 on Ubuntu 17.10 (artful) - low.	2017-02-16
oval:com.ubuntu.trusty:def:20169139000	V	CVE-2016-9139 on Ubuntu 14.04 LTS (trusty) - low.	2017-02-16
oval:com.ubuntu.bionic:def:20169139000	V	CVE-2016-9139 on Ubuntu 18.04 LTS (bionic) - low.	2017-02-16
oval:com.ubuntu.xenial:def:20169139000	V	CVE-2016-9139 on Ubuntu 16.04 LTS (xenial) - low.	2017-02-16
oval:com.ubuntu.cosmic:def:20169139000	V	CVE-2016-9139 on Ubuntu 18.10 (cosmic) - low.	2017-02-16
oval:com.ubuntu.precise:def:20169139000	V	CVE-2016-9139 on Ubuntu 12.04 LTS (precise) - low.	2017-02-16