Vulnerability Name:

CVE-2017-15864 (CCN-135198)

Assigned:2017-11-14
Published:2017-11-14
Updated:2019-10-03
Summary:In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
CVSS v3 Severity:8.8 High (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H)
7.7 High (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): High
Availibility (A): High
4.3 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N)
3.8 Low (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
CVSS v2 Severity:4.0 Medium (CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
4.0 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
Vulnerability Type:CWE-noinfo
Vulnerability Consequences:Obtain Information
References:Source: MITRE
Type: CNA
CVE-2017-15864

Source: XF
Type: UNKNOWN
otrs-cve201715864-info-disc(135198)

Source: MLIST
Type: Mailing List, Third Party Advisory
[debian-lts-announce] 20171219 [SECURITY] [DLA 1212-1] otrs2 security update

Source: DEBIAN
Type: Third Party Advisory
DSA-4047

Source: CCN
Type: OTRS Security Advisory 2017-06
Security Update for OTRS 3.3

Source: CONFIRM
Type: Broken Link, Vendor Advisory
https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/

Source: CCN
Type: WhiteSource Vulnerability Database
CVE-2017-15864

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 3.3.0 and <= 3.3.18)

  • Configuration 2:
  • cpe:/o:debian:debian_linux:7.0:*:*:*:*:*:*:*
  • OR cpe:/o:debian:debian_linux:8.0:*:*:*:*:*:*:*
  • OR cpe:/o:debian:debian_linux:9.0:*:*:*:*:*:*:*

  • Configuration CCN 1:
  • cpe:/a:otrs:otrs:3.3.17:*:*:*:*:*:*:*

  • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:org.opensuse.security:def:201715864
    V
    CVE-2017-15864
    2019-09-27
    oval:com.ubuntu.bionic:def:2017158640000000
    V
    CVE-2017-15864 on Ubuntu 18.04 LTS (bionic) - medium.
    2017-11-16
    oval:com.ubuntu.artful:def:201715864000
    V
    CVE-2017-15864 on Ubuntu 17.10 (artful) - untriaged.
    2017-11-16
    oval:com.ubuntu.xenial:def:201715864000
    V
    CVE-2017-15864 on Ubuntu 16.04 LTS (xenial) - medium.
    2017-11-16
    oval:com.ubuntu.xenial:def:2017158640000000
    V
    CVE-2017-15864 on Ubuntu 16.04 LTS (xenial) - medium.
    2017-11-16
    oval:com.ubuntu.bionic:def:201715864000
    V
    CVE-2017-15864 on Ubuntu 18.04 LTS (bionic) - medium.
    2017-11-16
    oval:com.ubuntu.disco:def:2017158640000000
    V
    CVE-2017-15864 on Ubuntu 19.04 (disco) - medium.
    2017-11-16
    oval:com.ubuntu.cosmic:def:201715864000
    V
    CVE-2017-15864 on Ubuntu 18.10 (cosmic) - medium.
    2017-11-16
    oval:com.ubuntu.cosmic:def:2017158640000000
    V
    CVE-2017-15864 on Ubuntu 18.10 (cosmic) - medium.
    2017-11-16
    oval:com.ubuntu.trusty:def:201715864000
    V
    CVE-2017-15864 on Ubuntu 14.04 LTS (trusty) - medium.
    2017-11-16
    BACK
    otrs otrs *
    debian debian linux 7.0
    debian debian linux 8.0
    debian debian linux 9.0
    otrs otrs 3.3.17