Vulnerability Name:

CVE-2017-16664 (CCN-135254)

Assigned:2017-11-21
Published:2017-11-21
Updated:2019-05-08
Summary:Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
CVSS v3 Severity:8.8 High (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H)
7.7 High (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): High
Availibility (A): High
9.9 Critical (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H)
8.6 High (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope:Scope (S): Changed
Impact Metrics:Confidentiality (C): High
Integrity (I): High
Availibility (A): High
CVSS v2 Severity:6.5 Medium (CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): Partial
Availibility (A): Partial
9.0 High (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:C/I:C/A:C)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Complete
Integrity (I): Complete
Availibility (A): Complete
Vulnerability Type:CWE-94
Vulnerability Consequences:Gain Access
References:Source: MITRE
Type: CNA
CVE-2017-16664

Source: XF
Type: UNKNOWN
otrs-cve201716664-cmd-exec(135254)

Source: MLIST
Type: Mailing List, Third Party Advisory
[debian-lts-announce] 20171219 [SECURITY] [DLA 1212-1] otrs2 security update

Source: DEBIAN
Type: Third Party Advisory
DSA-4047

Source: CCN
Type: OTRS Security Advisory 2017-07
Security Update for OTRS Framework

Source: CONFIRM
Type: Issue Tracking, Patch, Vendor Advisory
https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/

Source: CCN
Type: WhiteSource Vulnerability Database
CVE-2017-16664

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 3.3.0 and < 3.3.20)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 4.0.0 and < 4.0.26)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 5.0.0 and < 5.0.24)

    • Configuration 2:
  • cpe:/o:debian:debian_linux:7.0:*:*:*:*:*:*:*
  • OR cpe:/o:debian:debian_linux:8.0:*:*:*:*:*:*:*
  • OR cpe:/o:debian:debian_linux:9.0:*:*:*:*:*:*:*

    • Configuration CCN 1:
  • cpe:/a:otrs:otrs:3.3.17:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:4.0.24:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.22:*:*:*:*:*:*:*

    • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:org.opensuse.security:def:201716664
    V
    		CVE-2017-16664
    2019-09-27
    oval:com.ubuntu.bionic:def:2017166640000000
    V
    		CVE-2017-16664 on Ubuntu 18.04 LTS (bionic) - medium.
    2017-11-21
    oval:com.ubuntu.artful:def:201716664000
    V
    		CVE-2017-16664 on Ubuntu 17.10 (artful) - medium.
    2017-11-21
    oval:com.ubuntu.xenial:def:201716664000
    V
    		CVE-2017-16664 on Ubuntu 16.04 LTS (xenial) - medium.
    2017-11-21
    oval:com.ubuntu.xenial:def:2017166640000000
    V
    		CVE-2017-16664 on Ubuntu 16.04 LTS (xenial) - medium.
    2017-11-21
    oval:com.ubuntu.bionic:def:201716664000
    V
    		CVE-2017-16664 on Ubuntu 18.04 LTS (bionic) - medium.
    2017-11-21
    oval:com.ubuntu.disco:def:2017166640000000
    V
    		CVE-2017-16664 on Ubuntu 19.04 (disco) - medium.
    2017-11-21
    oval:com.ubuntu.cosmic:def:201716664000
    V
    		CVE-2017-16664 on Ubuntu 18.10 (cosmic) - medium.
    2017-11-21
    oval:com.ubuntu.cosmic:def:2017166640000000
    V
    		CVE-2017-16664 on Ubuntu 18.10 (cosmic) - medium.
    2017-11-21
    oval:com.ubuntu.trusty:def:201716664000
    V
    		CVE-2017-16664 on Ubuntu 14.04 LTS (trusty) - medium.
    2017-11-21
    BACK
    otrs otrs *
    otrs otrs *
    otrs otrs *
    debian debian linux 7.0
    debian debian linux 8.0
    debian debian linux 9.0
    otrs otrs 3.3.17
    otrs otrs 4.0.24
    otrs otrs 5.0.22