Vulnerability Name:

CVE-2018-14593 (CCN-147912)

Assigned:2018-07-31
Published:2018-07-31
Updated:2019-10-03
Summary:An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVSS v3 Severity:8.8 High (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H)
7.7 High (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): High
Availibility (A): High
7.6 High (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L)
6.6 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): High
Availibility (A): Low
CVSS v2 Severity:6.5 Medium (CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): Partial
Availibility (A): Partial
8.7 High (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:C/I:C/A:P)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Complete
Integrity (I): Complete
Availibility (A): Partial
Vulnerability Type:CWE-noinfo
Vulnerability Consequences:Gain Privileges
References:Source: MITRE
Type: CNA
CVE-2018-14593

Source: CCN
Type: OTRS Security Advisory 2018-03
Security Update for OTRS Framework

Source: CONFIRM
Type: Vendor Advisory
https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de

Source: XF
Type: UNKNOWN
otrs-cve201814593-priv-esc(147912)

Source: MLIST
Type: Mailing List, Third Party Advisory
[debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update

Source: DEBIAN
Type: Third Party Advisory
DSA-4317

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* (Version >= 4.0.0 and <= 4.0.30)
  • OR cpe:/a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* (Version >= 5.0.0 and <= 5.0.28)
  • OR cpe:/a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* (Version >= 6.0.0 and <= 6.0.9)

    • Configuration 2:
  • cpe:/o:debian:debian_linux:8.0:*:*:*:*:*:*:*
  • OR cpe:/o:debian:debian_linux:9.0:*:*:*:*:*:*:*

    • Configuration CCN 1:
  • cpe:/a:otrs:otrs:6.0.9:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.28:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:4.0.30:*:*:*:*:*:*:*

    • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:org.opensuse.security:def:201814593
    V
    		CVE-2018-14593
    2021-11-03
    oval:com.ubuntu.xenial:def:2018145930000000
    V
    		CVE-2018-14593 on Ubuntu 16.04 LTS (xenial) - medium.
    2018-08-04
    oval:com.ubuntu.disco:def:2018145930000000
    V
    		CVE-2018-14593 on Ubuntu 19.04 (disco) - medium.
    2018-08-04
    oval:com.ubuntu.bionic:def:2018145930000000
    V
    		CVE-2018-14593 on Ubuntu 18.04 LTS (bionic) - medium.
    2018-08-04
    oval:com.ubuntu.bionic:def:201814593000
    V
    		CVE-2018-14593 on Ubuntu 18.04 LTS (bionic) - medium.
    2018-08-03
    oval:com.ubuntu.cosmic:def:201814593000
    V
    		CVE-2018-14593 on Ubuntu 18.10 (cosmic) - medium.
    2018-08-03
    oval:com.ubuntu.cosmic:def:2018145930000000
    V
    		CVE-2018-14593 on Ubuntu 18.10 (cosmic) - medium.
    2018-08-03
    oval:com.ubuntu.trusty:def:201814593000
    V
    		CVE-2018-14593 on Ubuntu 14.04 LTS (trusty) - medium.
    2018-08-03
    oval:com.ubuntu.xenial:def:201814593000
    V
    		CVE-2018-14593 on Ubuntu 16.04 LTS (xenial) - medium.
    2018-08-03
    BACK
    otrs open ticket request system *
    otrs open ticket request system *
    otrs open ticket request system *
    debian debian linux 8.0
    debian debian linux 9.0
    otrs otrs 6.0.9
    otrs otrs 5.0.28
    otrs otrs 4.0.30