Vulnerability Name:

CVE-2018-19142 (CCN-153095)

Assigned:2018-10-15
Published:2018-10-15
Updated:2018-12-12
Summary:Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
CVSS v3 Severity:4.8 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N)
4.6 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N/E:H/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): Required
Scope:Scope (S): Changed
Impact Metrics:Confidentiality (C): Low
Integrity (I): Low
Availibility (A): None
5.4 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)
5.2 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:H/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope:Scope (S): Changed
Impact Metrics:Confidentiality (C): Low
Integrity (I): Low
Availibility (A): None
CVSS v2 Severity:3.5 Low (CVSS v2 Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
5.5 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:P/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): Partial
Availibility (A): None
Vulnerability Type:CWE-79
Vulnerability Consequences:Cross-Site Scripting
References:Source: MITRE
Type: CNA
CVE-2018-19142

Source: CCN
Type: OTRS Security Advisory 2018-08
Security Update for OTRS Framework

Source: MISC
Type: Vendor Advisory
https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/

Source: XF
Type: UNKNOWN
otrs-cve201819142-xss(153095)

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* (Version >= 6.0.0 and < 6.0.13)

  • Configuration CCN 1:
  • cpe:/a:otrs:otrs:6.0.12:*:*:*:*:*:*:*

  • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:com.ubuntu.disco:def:2018191420000000
    V
    CVE-2018-19142 on Ubuntu 19.04 (disco) - untriaged.
    2018-11-11
    oval:com.ubuntu.bionic:def:201819142000
    V
    CVE-2018-19142 on Ubuntu 18.04 LTS (bionic) - untriaged.
    2018-11-11
    oval:com.ubuntu.cosmic:def:2018191420000000
    V
    CVE-2018-19142 on Ubuntu 18.10 (cosmic) - untriaged.
    2018-11-11
    oval:com.ubuntu.cosmic:def:201819142000
    V
    CVE-2018-19142 on Ubuntu 18.10 (cosmic) - untriaged.
    2018-11-11
    oval:com.ubuntu.bionic:def:2018191420000000
    V
    CVE-2018-19142 on Ubuntu 18.04 LTS (bionic) - untriaged.
    2018-11-11
    oval:com.ubuntu.trusty:def:201819142000
    V
    CVE-2018-19142 on Ubuntu 14.04 LTS (trusty) - untriaged.
    2018-11-11
    oval:com.ubuntu.xenial:def:2018191420000000
    V
    CVE-2018-19142 on Ubuntu 16.04 LTS (xenial) - untriaged.
    2018-11-11
    oval:com.ubuntu.xenial:def:201819142000
    V
    CVE-2018-19142 on Ubuntu 16.04 LTS (xenial) - untriaged.
    2018-11-11
    BACK
    otrs open ticket request system *
    otrs otrs 6.0.12