Vulnerability Name:

CVE-2019-9751 (CCN-159206)

Assigned:2019-03-08
Published:2019-03-08
Updated:2019-03-15
Summary:An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.
CVSS v3 Severity:4.8 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N)
4.6 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N/E:H/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): Required
Scope:Scope (S): Changed
Impact Metrics:Confidentiality (C): Low
Integrity (I): Low
Availibility (A): None
5.5 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N)
5.3 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N/E:H/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): None
Scope:Scope (S): Changed
Impact Metrics:Confidentiality (C): Low
Integrity (I): Low
Availibility (A): None
CVSS v2 Severity:3.5 Low (CVSS v2 Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
5.5 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:P/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): Partial
Availibility (A): None
Vulnerability Type:CWE-79
Vulnerability Consequences:Cross-Site Scripting
References:Source: MITRE
Type: CNA
CVE-2019-9751

Source: MISC
Type: Patch, Vendor Advisory
https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework

Source: CCN
Type: OTRS Security Advisory 2019-02
Security Update for OTRS Framework

Source: XF
Type: UNKNOWN
otrs-cve20199751-xss(159206)

Source: CCN
Type: WhiteSource Vulnerability Database
CVE-2019-9751

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 6.0.0 and < 6.0.17)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 7.0.0 and < 7.0.5)

    • Configuration CCN 1:
  • cpe:/a:otrs:otrs:6.0.16:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.4:*:*:*:*:*:*:*

    • * Denotes that component is vulnerable
    Oval Definitions
    Definition IDClassTitleLast Modified
    oval:com.ubuntu.disco:def:201997510000000
    V
    		CVE-2019-9751 on Ubuntu 19.04 (disco) - medium.
    2019-03-13
    oval:com.ubuntu.bionic:def:20199751000
    V
    		CVE-2019-9751 on Ubuntu 18.04 LTS (bionic) - medium.
    2019-03-13
    oval:com.ubuntu.cosmic:def:201997510000000
    V
    		CVE-2019-9751 on Ubuntu 18.10 (cosmic) - medium.
    2019-03-13
    oval:com.ubuntu.cosmic:def:20199751000
    V
    		CVE-2019-9751 on Ubuntu 18.10 (cosmic) - medium.
    2019-03-13
    oval:com.ubuntu.bionic:def:201997510000000
    V
    		CVE-2019-9751 on Ubuntu 18.04 LTS (bionic) - medium.
    2019-03-13
    oval:com.ubuntu.trusty:def:20199751000
    V
    		CVE-2019-9751 on Ubuntu 14.04 LTS (trusty) - medium.
    2019-03-13
    oval:com.ubuntu.xenial:def:201997510000000
    V
    		CVE-2019-9751 on Ubuntu 16.04 LTS (xenial) - medium.
    2019-03-13
    oval:com.ubuntu.xenial:def:20199751000
    V
    		CVE-2019-9751 on Ubuntu 16.04 LTS (xenial) - medium.
    2019-03-13
    BACK
    otrs otrs *
    otrs otrs *
    otrs otrs 6.0.16
    otrs otrs 7.0.4