Vulnerability CVE-2019-9752

Vulnerability Name:

CVE-2019-9752 (CCN-159207)

Assigned:

2019-01-18

Published:

2019-01-18

Updated:

2022-05-03

Summary:

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

CVSS v3 Severity:

5.4 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)
5.2 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:H/RL:O/RC:C)

Exploitability Metrics:	Attack Vector (AV): Network Attack Complexity (AC): Low Privileges Required (PR): Low User Interaction (UI): Required
Scope:	Scope (S): Changed
Impact Metrics:	Confidentiality (C): Low Integrity (I): Low Availibility (A): None

4.9 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:L/I:L/A:N)
4.7 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:L/I:L/A:N/E:H/RL:O/RC:C)

Exploitability Metrics:	Attack Vector (AV): Network Attack Complexity (AC): High Privileges Required (PR): Low User Interaction (UI): None
Scope:	Scope (S): Changed
Impact Metrics:	Confidentiality (C): Low Integrity (I): Low Availibility (A): None

CVSS v2 Severity:

3.5 Low (CVSS v2 Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N)

Exploitability Metrics:	Access Vector (AV): Network Access Complexity (AC): Medium Authentication (Au): Single_Instance
Impact Metrics:	Confidentiality (C): None Integrity (I): Partial Availibility (A): None

3.6 Low (CCN CVSS v2 Vector: AV:N/AC:H/Au:S/C:P/I:P/A:N)

Exploitability Metrics:	Access Vector (AV): Network Access Complexity (AC): High Athentication (Au): Single_Instance
Impact Metrics:	Confidentiality (C): Partial Integrity (I): Partial Availibility (A): None

Vulnerability Type:

CWE-79

Vulnerability Consequences:

Cross-Site Scripting

References:

Source: MITRE
Type: CNA
CVE-2019-9752

Source: SUSE
Type: Mailing List, Third Party Advisory
openSUSE-SU-2020:0551

Source: SUSE
Type: Mailing List, Third Party Advisory
openSUSE-SU-2020:1475

Source: SUSE
Type: Mailing List, Third Party Advisory
openSUSE-SU-2020:1509

Source: MISC
Type: Patch, Vendor Advisory
https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework

Source: CCN
Type: OTRS Security Advisory 2019-01
Security Update for OTRS Framework

Source: XF
Type: UNKNOWN
otrs-cve20199752-xss(159207)

Source: MLIST
Type: Mailing List, Third Party Advisory
[debian-lts-announce] 20190319 [SECURITY] [DLA 1721-1] otrs2 security update

Source: CCN
Type: WhiteSource Vulnerability Database
CVE-2019-9752

Vulnerable Configuration:

Configuration 1:

cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 6.0.0 and < 6.0.16)

OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 7.0.0 and < 7.0.4)

OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 5.0.0 and < 5.0.34)

Configuration 2:

cpe:/a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*

OR cpe:/a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*

OR cpe:/o:opensuse:leap:15.1:*:*:*:*:*:*:*

OR cpe:/o:opensuse:leap:15.2:*:*:*:*:*:*:*

Configuration CCN 1:

cpe:/a:otrs:otrs:5.0.33:*:*:*:*:*:*:*

OR cpe:/a:otrs:otrs:6.0.15:*:*:*:*:*:*:*

Denotes that component is vulnerable

Oval Definitions

Definition ID	Class	Title	Last Modified
oval:org.opensuse.security:def:20199752	V	CVE-2019-9752	2022-05-22
oval:org.opensuse.security:def:93594	P	(Moderate)	2021-12-23
oval:org.opensuse.security:def:64827	P	Security update for xorg-x11-server (Important)	2021-12-21
oval:org.opensuse.security:def:64638	P	Security update for postgresql10 (Important)	2021-12-14
oval:org.opensuse.security:def:64617	P	Security update for postgresql14 (Important)	2021-11-22
oval:org.opensuse.security:def:64618	P	Security update for postgresql13 (Important)	2021-11-22
oval:org.opensuse.security:def:64580	P	Security update for gd (Moderate)	2021-09-27
oval:org.opensuse.security:def:64750	P	Security update for dbus-1 (Moderate)	2021-08-23
oval:org.opensuse.security:def:63475	P	graphviz-gnome-2.40.1-6.6.8 on GA media (Moderate)	2021-08-10
oval:org.opensuse.security:def:63337	P	libct4-1.1.36-3.3.1 on GA media (Moderate)	2021-08-10
oval:org.opensuse.security:def:63102	P	reiserfs-kmp-default-5.3.18-57.3 on GA media (Moderate)	2021-08-10
oval:org.opensuse.security:def:63326	P	erlang-rabbitmq-client-3.8.11-1.26 on GA media (Moderate)	2021-08-10
oval:org.opensuse.security:def:63033	P	perl-DNS-LDNS-1.7.0-4.3.1 on GA media (Moderate)	2021-08-09
oval:org.opensuse.security:def:62830	P	spice-vdagent-0.20.0-1.51 on GA media (Moderate)	2021-08-09
oval:org.opensuse.security:def:62827	P	python3-cupshelpers-1.5.7-6.27 on GA media (Moderate)	2021-08-09
oval:org.opensuse.security:def:62823	P	perl-MIME-Charset-1.012.2-1.24 on GA media (Moderate)	2021-08-09
oval:org.opensuse.security:def:64885	P	Security update for containerd (Moderate)	2021-07-20
oval:org.opensuse.security:def:100307	P	(Important)	2021-07-12
oval:org.opensuse.security:def:64725	P	Security update for the Linux Kernel (Important)	2021-06-28
oval:org.opensuse.security:def:64524	P	Security update for ucode-intel (Important)	2021-06-10
oval:org.opensuse.security:def:62855	P	guile-2.0.14-3.18 on GA media (Moderate)	2021-06-08
oval:org.opensuse.security:def:63529	P	bluez-cups-5.48-3.7 on GA media (Moderate)	2021-06-08
oval:org.opensuse.security:def:62856	P	jython-2.2.1-4.36 on GA media (Moderate)	2021-06-08
oval:org.opensuse.security:def:63070	P	java-10-openjdk-10.0.2.0-3.3.3 on GA media (Moderate)	2021-04-29
oval:org.opensuse.security:def:63077	P	pam-modules-12.1-3.17 on GA media (Moderate)	2021-04-29
oval:org.opensuse.security:def:63074	P	libopenssl-1_0_0-devel-1.0.2p-3.14.2 on GA media (Moderate)	2021-04-29
oval:org.opensuse.security:def:64481	P	Security update for giflib (Low)	2021-04-28
oval:org.opensuse.security:def:64478	P	Security update for apache-commons-io (Moderate)	2021-04-20
oval:org.opensuse.security:def:74692	P	Security update for rpmlint (Moderate)	2021-02-25
oval:org.opensuse.security:def:62656	P	libXp6-32bit-1.0.3-1.24 on GA media (Moderate)	2020-12-03
oval:org.opensuse.security:def:63573	P	freerdp-2.0.0~rc4-8.4 on GA media (Moderate)	2020-12-03
oval:org.opensuse.security:def:63280	P	libsaml-devel-2.6.1-1.31 on GA media (Moderate)	2020-12-03
oval:org.opensuse.security:def:63135	P	clamsap-0.99.25-2.37 on GA media (Moderate)	2020-12-03
oval:org.opensuse.security:def:62655	P	libXinerama1-32bit-1.1.3-1.22 on GA media (Moderate)	2020-12-03
oval:org.opensuse.security:def:62679	P	liblouis-data-3.11.0-1.42 on GA media (Moderate)	2020-12-03
oval:org.opensuse.security:def:64997	P	Security update for targetcli-fb (Moderate)	2020-12-01
oval:org.opensuse.security:def:64370	P	libpolkit0 on GA media (Moderate)	2020-12-01
oval:org.opensuse.security:def:63701	P	Security update for java-1_7_0-openjdk (Moderate)	2020-12-01
oval:org.opensuse.security:def:74590	P	Recommended update for otrs (Moderate)	2020-12-01
oval:org.opensuse.security:def:64268	P	Security update for xorg-x11-server (Important)	2020-12-01
oval:org.opensuse.security:def:64234	P	cups-filters on GA media (Moderate)	2020-12-01
oval:org.opensuse.security:def:74464	P	Security update for haproxy (Moderate)	2020-12-01
oval:org.opensuse.security:def:63905	P	Security update for freeradius-server (Moderate)	2020-12-01
oval:org.opensuse.security:def:74825	P	Recommended update for otrs (Moderate)	2020-12-01
oval:org.opensuse.security:def:63676	P	Security update for sqlite3 (Moderate)	2020-12-01
oval:org.opensuse.security:def:64412	P	libzmq5 on GA media (Moderate)	2020-12-01
oval:org.opensuse.security:def:64371	P	libpoppler-cpp0 on GA media (Moderate)	2020-12-01
oval:org.opensuse.security:def:64152	P	Security update for samba (Important)	2020-12-01
oval:org.opensuse.security:def:75072	P	Recommended update for otrs (Moderate)	2020-12-01
oval:org.opensuse.security:def:64162	P	Security update for libvirt (Important)	2020-12-01
oval:org.opensuse.security:def:63923	P	Security update for ghostscript (Important)	2020-12-01
oval:org.opensuse.security:def:74939	P	Security update for slurm (Important)	2020-12-01
oval:org.opensuse.security:def:64028	P	Security update for mozilla-nspr, mozilla-nss (Moderate)	2020-12-01
oval:org.opensuse.security:def:63776	P	Security update for qemu (Important)	2020-12-01
oval:org.opensuse.security:def:100233	P	(Moderate)	2020-10-13
oval:org.opensuse.security:def:109712	P	Recommended update for otrs (Moderate)	2020-09-23
oval:org.opensuse.security:def:96365	P	Recommended update for otrs (Moderate)	2020-09-23
oval:org.opensuse.security:def:103055	P	Recommended update for otrs (Moderate)	2020-09-23
oval:org.opensuse.security:def:103051	P	Recommended update for otrs (Moderate)	2020-09-20
oval:org.opensuse.security:def:93520	P	Recommended update for otrs (Moderate)	2020-09-20
oval:org.opensuse.security:def:110767	P	Recommended update for otrs (Moderate)	2020-09-20
oval:org.opensuse.security:def:109708	P	Recommended update for otrs (Moderate)	2020-09-20
oval:org.opensuse.security:def:96361	P	Recommended update for otrs (Moderate)	2020-09-20
oval:org.opensuse.security:def:110214	P	Recommended update for otrs (Moderate)	2020-09-20
oval:org.opensuse.security:def:110487	P	Recommended update for otrs (Moderate)	2020-04-25
oval:com.ubuntu.disco:def:201997520000000	V	CVE-2019-9752 on Ubuntu 19.04 (disco) - medium.	2019-03-13
oval:com.ubuntu.bionic:def:20199752000	V	CVE-2019-9752 on Ubuntu 18.04 LTS (bionic) - medium.	2019-03-13
oval:com.ubuntu.cosmic:def:201997520000000	V	CVE-2019-9752 on Ubuntu 18.10 (cosmic) - medium.	2019-03-13
oval:com.ubuntu.cosmic:def:20199752000	V	CVE-2019-9752 on Ubuntu 18.10 (cosmic) - medium.	2019-03-13
oval:com.ubuntu.bionic:def:201997520000000	V	CVE-2019-9752 on Ubuntu 18.04 LTS (bionic) - medium.	2019-03-13
oval:com.ubuntu.trusty:def:20199752000	V	CVE-2019-9752 on Ubuntu 14.04 LTS (trusty) - medium.	2019-03-13
oval:com.ubuntu.xenial:def:201997520000000	V	CVE-2019-9752 on Ubuntu 16.04 LTS (xenial) - medium.	2019-03-13
oval:com.ubuntu.xenial:def:20199752000	V	CVE-2019-9752 on Ubuntu 16.04 LTS (xenial) - medium.	2019-03-13

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