Vulnerability Name:

CVE-2020-1775 (CCN-183361)

Assigned:2019-11-29
Published:2020-06-08
Updated:2021-10-19
Summary:BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
CVSS v3 Severity:4.3 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N)
3.8 Low (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
3.5 Low (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N)
3.1 Low (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
CVSS v2 Severity:4.3 Medium (CVSS v2 Vector: AV:N/AC:M/Au:N/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (Au): None
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
4.0 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
Vulnerability Type:CWE-200
Vulnerability Consequences:Obtain Information
References:Source: MITRE
Type: CNA
CVE-2020-1775

Source: XF
Type: UNKNOWN
otrs-cve20201775-info-disc(183361)

Source: CCN
Type: OTRS Security Advisory 2020-12
OTRS

Source: MISC
Type: Release Notes, Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2020-12/

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 7.0.0 and < 7.0.18)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 8.0.0 and < 8.0.3)

    • * Denotes that component is vulnerable
    BACK
    otrs otrs *
    otrs otrs *