Vulnerability Name:

CVE-2021-21438 (CCN-198915)

Assigned:2020-12-29
Published:2021-03-22
Updated:2021-03-25
Summary:Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
CVSS v3 Severity:4.3 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N)
3.8 Low (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
3.5 Low (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N)
3.1 Low (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
CVSS v2 Severity:4.0 Medium (CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
4.0 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
Vulnerability Type:CWE-276
CWE-264
Vulnerability Consequences:Bypass Security
References:Source: MITRE
Type: CNA
CVE-2021-21438

Source: XF
Type: UNKNOWN
otrs-cve202121438-info-disc(198915)

Source: CCN
Type: OTRS Security Advisory 2021-08
OTRS

Vulnerable Configuration:Configuration CCN 1:
  • cpe:/a:otrs:otrs:7.0.18:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.21:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.23:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:faq:6.0.28:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:faq:6.0.27:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.24:*:*:*:*:*:*:*

    • * Denotes that component is vulnerable
    BACK
    otrs otrs 7.0.18
    otrs otrs 7.0.21
    otrs otrs 7.0.23
    otrs faq 6.0.28
    otrs faq 6.0.27
    otrs otrs 7.0.24