Vulnerability Name:

CVE-2021-36092 (CCN-206292)

Assigned:2021-07-26
Published:2021-07-26
Updated:2021-08-04
Summary:It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVSS v3 Severity:6.1 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N)
5.3 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope:Scope (S): Changed
Impact Metrics:Confidentiality (C): Low
Integrity (I): Low
Availibility (A): None
6.5 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N)
5.7 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): None
Availibility (A): None
CVSS v2 Severity:4.3 Medium (CVSS v2 Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (Au): None
Impact Metrics:Confidentiality (C): None
Integrity (I): Partial
Availibility (A): None
6.8 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:C/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Complete
Integrity (I): None
Availibility (A): None
Vulnerability Type:CWE-79
Vulnerability Consequences:Cross-Site Scripting
References:Source: MITRE
Type: CNA
CVE-2021-36092

Source: XF
Type: UNKNOWN
otrs-cve202136092-xss(206292)

Source: CCN
Type: OTRS Security Advisory 2021-15
OTRS

Source: CONFIRM
Type: Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2021-15/

Source: CCN
Type: WhiteSource Vulnerability Database
CVE-2021-36092

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:community:*:*:* (Version >= 6.0.0 and <= 6.0.32)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 7.0.0 and < 7.0.28)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 8.0.0 and < 8.0.15)

    • Configuration CCN 1:
  • cpe:/a:otrs:otrs:6.0.18:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.17:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.16:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.15:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.36:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.19:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.35:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.34:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.33:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.32:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.8:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.38:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.23:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.12:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.38:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.13:*:*:*:-:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.24:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.39:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.14:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.41:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.26:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.15:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.42:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.27:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.16:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.11:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:5.0.37:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:6.0.22:*:*:*:community:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.3:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.17:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.4:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.18:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.21:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.6:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.9:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.10:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.23:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.24:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.13:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.12:*:*:*:-:*:*:*
  • OR cpe:/a:otrs:otrs:7.0.26:*:*:*:*:*:*:*

    • * Denotes that component is vulnerable
    BACK
    otrs otrs *
    otrs otrs *
    otrs otrs *
    otrs otrs 6.0.18
    otrs otrs 6.0.17
    otrs otrs 6.0.16
    otrs otrs 6.0.15
    otrs otrs 5.0.36
    otrs otrs 6.0.19
    otrs otrs 5.0.35
    otrs otrs 5.0.34
    otrs otrs 5.0.33
    otrs otrs 5.0.32
    otrs otrs 7.0.8
    otrs otrs 5.0.38
    otrs otrs 6.0.23
    otrs otrs 7.0.12
    otrs otrs 5.0.38
    otrs otrs 7.0.13
    otrs otrs 6.0.24
    otrs otrs 5.0.39
    otrs otrs 7.0.14
    otrs otrs 5.0.41
    otrs otrs 6.0.26
    otrs otrs 7.0.15
    otrs otrs 5.0.42
    otrs otrs 6.0.27
    otrs otrs 7.0.16
    otrs otrs 7.0.11
    otrs otrs 5.0.37
    otrs otrs 6.0.22
    otrs otrs 8.0.3
    otrs otrs 7.0.17
    otrs otrs 8.0.4
    otrs otrs 7.0.18
    otrs otrs 7.0.21
    otrs otrs 8.0.6
    otrs otrs 8.0.9
    otrs otrs 8.0.10
    otrs otrs 7.0.23
    otrs otrs 7.0.24
    otrs otrs 8.0.13
    otrs otrs 8.0.12
    otrs otrs 7.0.26