Vulnerability Name:

CVE-2021-36096 (CCN-208749)

Assigned:2021-07-26
Published:2021-07-26
Updated:2021-09-13
Summary:Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVSS v3 Severity:4.9 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N)
4.3 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): None
Availibility (A): None
5.2 Medium (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N)
4.5 Medium (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): High
Integrity (I): Low
Availibility (A): None
CVSS v2 Severity:4.0 Medium (CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Authentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
6.8 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:M/C:C/I:P/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Multiple_Instances
Impact Metrics:Confidentiality (C): Complete
Integrity (I): Partial
Availibility (A): None
Vulnerability Type:CWE-312
Vulnerability Consequences:Obtain Information
References:Source: MITRE
Type: CNA
CVE-2021-36096

Source: XF
Type: UNKNOWN
otrs-cve202136096-info-disc(208749)

Source: CCN
Type: OTRS Security Advisory 2021-10
Support Bundle includes S/Mime and PGP keys and secrets (CVE-2021-21440,CVE-2021-36096)

Source: CONFIRM
Type: Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2021-10/

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:community:*:*:* (Version >= 6.0.1
  • OR cpe:/a:otrs:otrs:*:*:*:*:-:*:*:* (Version >= 7.0.0 and < 7.0.29)
  • OR cpe:/a:otrs:otrs:*:*:*:*:-:*:*:* (Version >= 8.0.0 and < 8.0.16)

    • Configuration CCN 1:
  • cpe:/a:otrs:otrs:7.0.28:*:*:*:*:*:*:*
  • OR cpe:/a:otrs:otrs:8.0.15:*:*:*:*:*:*:*

    • * Denotes that component is vulnerable
    BACK
    otrs otrs *
    otrs otrs *
    otrs otrs *
    otrs otrs 7.0.28
    otrs otrs 8.0.15