Vulnerability Name:

CVE-2022-32740 (CCN-228583)

Assigned:2022-06-13
Published:2022-06-13
Updated:2022-06-22
Summary:A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
CVSS v3 Severity:5.3 Medium (CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N)
4.6 Medium (Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
3.5 Low (CCN CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N)
3.1 Low (CCN Temporal CVSS v3.1 Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C)
Exploitability Metrics:Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope:Scope (S): Unchanged
Impact Metrics:Confidentiality (C): Low
Integrity (I): None
Availibility (A): None
CVSS v2 Severity:4.3 Medium (CVSS v2 Vector: AV:N/AC:M/Au:N/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (Au): None
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
4.0 Medium (CCN CVSS v2 Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N)
Exploitability Metrics:Access Vector (AV): Network
Access Complexity (AC): Low
Athentication (Au): Single_Instance
Impact Metrics:Confidentiality (C): Partial
Integrity (I): None
Availibility (A): None
Vulnerability Type:CWE-noinfo
Vulnerability Consequences:Obtain Information
References:Source: MITRE
Type: CNA
CVE-2022-32740

Source: XF
Type: UNKNOWN
otrs-cve202232740-info-disc(228583)

Source: CCN
Type: OTRS Security Advisory 2022-08
OTRS

Source: CONFIRM
Type: Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2022-08/

Source: CCN
Type: OTRS Security Advisory 2022-09
OTRS

Vulnerable Configuration:Configuration 1:
  • cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 8.0.0 and < 8.0.23)
  • OR cpe:/a:otrs:otrs:*:*:*:*:*:*:*:* (Version >= 7.0.0 and < 7.0.35)

    • * Denotes that component is vulnerable
    BACK
    otrs otrs *
    otrs otrs *